Sales & Customer Service Specialist
This is a permanent, internal role and we are looking to pay between £22,000 and £28,000 per annum, depending on skills & experience.
Brief Summary
We are a high-tech sales and marketing company operating in the electronic manufacturing sector. We are looking for a talented, ambitious and enthusiastic individual to become a key member of our team. The role encompasses all aspects of sales with a long term view that always puts the customer first.
We are a high-tech sales and marketing company operating in the electronic manufacturing sector. We are looking for a talented, ambitious and enthusiastic individual to become a key member of our team. The role encompasses all aspects of sales with a long term view that always puts the customer first.
The Role
You will play an integral role within the organisation as we continue to expand globally. In this role you are representing the company as the first point of contact so must be well spoken.
Your duties will include but are not limited to:
- Manage inbound and outbound calls.
- Building strong relationships with customers.
- Handling enquires and company email's.
- Managing the quote process.
- Proactive sales management.
- High value quote follow up.
- Accurate data entry and analysis.
We are looking for versatile team player who enjoys a varied and sometimes fast paced working environment. You will be dealing with customers and suppliers based all around the World.
Our office and warehouse is based in Kirkton Campus, Livingston, West Lothian and normal hours of business are 9 to 5, although our business operates 24/7.
About you!
You are:
- A natural born seller, who loves winning!
- Friendly and outgoing, and capable of being assertive when required.
- Able to handle multiple tasks without error and find solutions to everyday problems with confidence.
- A responsible individual who can evaluate a situation and take decisive action to ensure the highest levels of customer satisfaction.
- IT literate and proficient using Microsoft Excel and performing online research.
Our Culture!
We truly care about each other here at Component Sense. We strongly believe that any new team member must be a culture fit, this is non-negotiable. It’s just as important that you choose to work with us, as it is us choosing to work with you. In summary we are more like a family than a company, but better because we get to choose who is part of this family!
Our culture is EPIC! We are Enterprising and Positive and we work with Integrity and Clarity. These values really reflect the day-to-day experience of working at Component Sense and articulate the values we live by as a business. We have a clearly defined intent within the organisation: to lead electronic manufactures toward zero waste.
If needless waste gets under your skin and unnecessary damage to our global environment bothers you then join us at Component Sense, where we are making a difference by cleaning up the Electronics Industry one component at a time.
